In 2012 I caused a stir by claiming the Year of the Farmer
was the right message at the wrong time.
In just one year millions of dollars were spent on a
self-indulgent pat-on-the-back aimed at encouraging people to appreciate food
producers.
Since then there has been a mountain of stuff written and
numerous initiatives launched hoping to bridge a perceived gap between food and
consumers.
Markets are harder to engage and people are spoilt for
choice. It’s true that constant pressure
to do better and the unrelenting competition of globalisation can cause an
industry to suffer somewhat of an identity crisis.
In reaction to this we are now living in an era of wanting
to be liked. That is, if only people
understood us and appreciated us more, they would buy our products and pay more
for them.
Despite popular opinion and the purveyance of social media,
being liked is not a business strategy.
The agribusiness and food industry has been suffering a bad
case of magical thinking.
Magical thinking is a concept developed by famous
neurologist and founder of modern psychoanalysis Sigmund Freud.
It leads people to believe their thoughts about themselves
can change how others act towards them.
For businesses seeking to grow within agribusiness and food
industry, the folly of magical thinking is a lesson in how not to be
self-centric about what you provide.
Magical thinking should never be used as an excuse to not
develop the skills your business needs to think differently and to increase the
innovative capability your people.
So if you want to be noticed, put amazingly creative products or
services in front of people, loaded with user experience and convenience.
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