Friday 4 July 2014

The murky waters of uncontrolled enthusiasm.

I am helping a client re-build his fertiliser business.
It has a bright future.
It’s been a bumpy ride.
I am astonished at what he has achieved.
It is a credit to his bold vision and sheer guts and determination in what is a very congested industry.
This is a familiar story for so many of our amazing small enterprises.
It’s also the same that during the initial journey these businesses will have the first sense they are starting to lose traction. Things are just starting to get out of control.
A few people are nodding their head right now.
This is a legacy of what I like to call uncontrolled enthusiasm.
I love uncontrolled enthusiasm.
But it needs to be kept on a leash and reigned-in when it’s time.
The challenge with uncontrolled enthusiasm is that on the surface everything about the business looks great. There’s a great vibe. Things are happening.
But it can mask the fact that strategic decisions are not being made. The business is heading into murky waters.
Beneath the surface ugly monsters are starting to grow out of the business and will tear it down. These monsters need to be tackled.
A great tool for reorganising control of the business and implementing strategic management is the Balanced Scorecard; or scorecarding.
Scorecarding delegates and keeps track of the progress of specific strategic activities and constantly measures what outcomes they are producing and how this is performing against key measurements.
So that’s what I’ve been doing: tackling monsters.
But that’s the life of an interim manager. We love jumping in with our clients and getting dirty on the job.
If people need help they get more bang-for-their-buck that way.


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